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Solutions

Integrated Marketing

Training Development

Our Approach

Clients

CyberScholar Network

Field Sales & Marketing

Promotional Services

Training Development Clients

CCS’ Record of Success

CCS produces and manages e-learning modules for more than 30 customers every month, and our CyberScholar.com portal alone hosts a monthly average of over 325 training modules. CyberScholar.com is the #1 resource site for consumer electronics salespeople, featuring training from some of the world’s largest and most-recognized electronics brands which also use the training to educate their own field and support teams. Following are some notable clients:

Consumer Electronics Association (CEA)

To meet the challenge of keeping retailers current on electronics technologies, the Consumer Electronics Association (CEA) partnered with CCS to create CEknowhow, a comprehensive web-based online training and certification program that reaches thousands of retail salespeople each year. Go to case study.

Staples

CCS manages Staples’ online product, category, and employee training program for 35,000 associates dispersed in 1,200+ stores. Studies confirm the training has a positive impact on customer satisfaction scores and an 8 to 40% increase in sales for products featured in the program. Go to case study.

Sony

CCS manages the Sony Online Training Site with over 100 modules on Sony's complete electronics product lines, as well as a version of the site translated into Spanish. The training includes numerous certification and incentive programs and is used by all SonyStyle stores and retailers nationwide. Go to case study.

Virgin Mobile USA

CCS expanded Virgin Mobile's reach into stores nationwide by designing and hosting the “Train on Your Terms” site, which has been recognized as an Award Winner for Best Education Website in the 2007 WebAwards, an Official Honoree in the 10th Annual Webby Awards and an Award Finalist in the 2006 & 2007 American Business Awards (The Stevies). Go to case study.

“CCS’ team not only understands our culture of innovation and creates effective training for our product line, but they also have the means to distribute the training to a targeted retail audience nationwide.”

–Joshua Walti, Global Training Manager, SanDisk