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Staples CyberScholar Options & Benefits
Training and branding opportunities are available on the Staples CyberScholar training site for products carried by Staples in all categories. For more specific benefits, see ROI.
Program Option |
Key Features & Benefits |
Monthly Featured Training
Training Data Sheet
Training Walk-Through |
- Ideal for electronics, digital imaging, networking, software products and more
- Build awareness of new product releases and promotions
- Featured for one month and "archived" for another two months
- Increases mind share and product knowledge
- Helps associates deliver brand promise and improve customer satisfaction
- Studies show an 8 - 40% impact on sales for featured products
- CCS coordinates training setup and programming
- Training has sharp product focus to be easily learned, retained and applied on the sales floor
- CCS provides real-time tracking and reports employee participation
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Special Training Programs
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- Ideal for categories where products don’t change often like office supplies, copy & print center, etc.
- Targets all groups and audiences, including EasyTech and Staples Advantage Associates (SBA, SNA and Contract)
- Semi-annual and annual programs
- Informs associates of key selling points
- Grows brand awareness and improves sales
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“The training gives me a better understanding of product features and possible add-ons or accessories to be offered. This helps me inform the customer in making the right purchase.”
– Staples Sales Associate
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