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CyberScholar® Learning Network
Connecting Brands with Retail Salespeople Nationwide - Download Data Sheet
CCS’ CyberScholar Learning Network cost-efficiently delivers online sales and product training to dispersed retail professionals from hundreds of retailers and 15,000 stores nationwide. The Network annually includes more than 250,000 salespeople who on average assist over 3,000,000 consumers each day. In studies, CyberScholar training has been tied to brand advocacy and sales improvements of 10 – 20%.
Endorsed by Retailers & Widely Promoted
Retailers including Best Buy, Walmart, Sears, Lowe's, Sam's Club, Ritz Camera, Costco, Micro Center, hh gregg and more include CyberScholar product training in their own salesperson education programs. To further drive participation and results, CCS develops engagement, certification and promotional programs to recruit, engage and retain a large, but highly targeted, audience.
Manufacturers have the opportunity to feature brand and product training in the following programs:
CyberScholar.com – More Info
With the support of retailers and the Consumer Electronics Association, CyberScholar.com is the #1 resource for electronics and appliance product training for salespeople at thousands of stores nationwide.
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Best Buy Learning Lounge – More Info
Best Buy partnered with CCS to develop and manage Learning Lounge, a cutting-edge learning community with interactive product information, elearning, online message boards, blogs, social networking, and other media.
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Walmart looks to CCS to keep their U.S.-based associates up to date on a growing mix of product categories and to create enhanced shopping experiences for customers of the world's largest retailer.
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Sam's Club
This leading club retailer has partnered with CCS to keep their associates' product knowledge up to date and to deliver great customer service.
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Sears Holdings Company
Sears Holdings Company has partnered with Creative Channel Services to provide online product-knowledge solutions to five of its retail brands, including Sears, Kmart, Sears Hometown Stores, Sears Appliance & Hardware Stores, and Sears Home Appliance Showrooms.
The functionality and training content for each site is customized to support the unique product mix and the manner in which each division does business.
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Lowe's
Lowe's hammers home the importance of product knowledge and superior customer service to its associates, by leveraging CCS' world-class training resources. |
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