Best Buy Learning Lounge

Get Your Products Known in Best Buy Stores

To help ensure associates are able to provide customers an outstanding shopping experience, Best Buy partners with Creative Channel Services to develop and manage Learning Lounge, a cutting-edgge learning community with interactive product information, eLearning, message boards, blogs, social networking, and other media. The site gives manufacturers the opportunity to increase sales and gain a competitive advantage by delivering product knowledge and other engaging content to more than 90,000 Best Buy retail employees at 1000+ stores nationwide.

Deliver Training that Supports the Best Buy Culture

Best Buy employees have always been encouraged to improve their product knowledge as part of their career development and to better enable them to recommend products and accessories that meet specific customer needs. By placing your product information in the Best Buy Learning Lounge, you can present retail associates in-depth information and branded messaging on your product features and benefits, accessories, add-ons and up-sell opportunities in a venue that is supported by Best Buy’s managers and corporate training team.

Best Buy Learning Lounge Training Is a Cost-Effective Way to:

• Quickly and easily deliver timely product information
• Improve salesperson product selling and customer service skills
• Increase product knowledge and expertise
• Inform salespeople about product launches & promotions
• Enhance mindshare for your brand and products
• Positively impact your sell-through

Training that Works for You

CCS’ comprehensive retail solutions have proven extremely effective in increasing salesperson knowledge of consumer electronics features and technologies, thereby improving customer service and product sales. CCS will work with you to ensure your training meets the highest standards.

For more, see the Features & Benefits page.