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Best Buy Learning Lounge: Testimonial Video

See How Best Buy Associates Use Learning Lounge

Learning Lounge is a part of Best Buy's "Culture of  Learning" and is associates' 24/7 resource to:

  • Boost product knowledge and selling skills
  • Access retail Certifications
  • Build technical & leadership skills
  • Rate, comment, recommend & collaborate
  • Qualify for rewards & recognition

Click the following link for a video showing how Best Buy associates use the site to keep up-to-speed on the latest products and technology.

Learning Lounge within Best Buy's Culture of Learning

Associates from Best Buy's Grove City, Ohio store tell how Learning Lounge helps them do their jobs. A top feature referenced is the CyberStar program, which encourages associates to complete product training from CCS'  clients across all categories, thereby helping to enhance associates' technology knowledge, versatility and consultative selling skills.

Click here for more information on Learning Lounge, or use the links at right.

 


“Knowledgeable associates are at the center of Best Buy's customer engagement strategy. Through Learning Lounge, we are creating a culture of learning to help our associates develop the product knowledge and selling skills they need to provide a superior shopping experience for our customers."

–John Congemi, Senior Manager, Retail Learning and Development, Best Buy



Press Release: American Business Award Winner


 

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