Retailers

CCS Retail Partners

B&H

In 30+ years of existence, B&H has established itself as both a Super Store located in the heart of New York City as well as an on-line resource that caters to photo and video enthusiasts – professional and amateur alike. Long known as “The Professional Source,” B&H offers consumers worldwide knowledgeable guidance when purchasing cameras and related accessories. The CyberScholar @ B&H program delivers training from leading digital imaging and consumer electronics manufacturers to over 1,000 B&H sales associates

Boscov's

Established in 1911, Boscov's Department Stores currently has 39 locations reaching across 5 states in the Mid-Atlantic region, including Pennsylvania, New York, New Jersey, Delaware and Maryland. The largest full-line, family owned independent department store in the country, Boscov’s stores sell men's, women's, and children's apparel, shoes, and accessories, as well as electronics, jewelry, cosmetics, housewares, appliances, toys, and sporting goods. It also operates an online store.

Best Buy

Best Buy Co, Inc. is North America’s leading retailer of consumer electronics, personal computers and entertainment software and appliances. CCS is a Best Buy-preferred 3rd party labor provider, which means that Best Buy has identified CCS as a best-in-class provider authorized to deliver in-store retail support services at all Best Buy locations. In addition, Best Buy has partnered with Creative Channel Services to develop and manage Learning Lounge, a cutting-edge learning community with interactive product information, elearning, online message boards, blogs, social networking, and other media. Click here for more information on Learning Lounge.

Cord Camera

Family owned and operated since 1954, Cord Camera has remained at the forefront of digital imaging. With twenty locations in Ohio and Indiana, Cord is the largest photographic retailer in the Midwest. CCS partners with Cord Camera to provide online product knowledge training via the CyberScholar.com @ Cord Camera program to all Cord Camera associates in 20 stores throughout Indiana and Ohio.  

hh gregg

hhgregg (NYSE: HGG) is a specialty retailer of consumer electronics, home appliances, mattresses and related services operating under the names hhgregg(R) and Fine Lines(R). hhgregg currently operates 109 stores in Alabama, Florida, Georgia, Indiana, Kentucky, North Carolina, Ohio, South Carolina and Tennessee. Accessed by associates both in-store and at home, the CyberScholar.com @ hhgregg program delivers up-to-date information on a broad range of consumer electronics products through interactive elearning modules.

Meijer

Meijer, Inc. tapped CCS to deliver online product knowledge training as part of the retailer’s employee education program at over 175 stores across the Midwest. The CyberScholar.com @ Meijer program delivers e-training from leading technology manufacturers to over 1,000 sales associates in Meijer’s photo and "E4" electronics departments. Team members are required to complete the training as part of Meijer’s strategy to develop its associates into product knowledge and customer service experts who will provide customers a superior shopping experience.

Micro Center

Deeply committed to employee education since its founding in 1979, Micro Center has had a strategic relationship with CCS since 1996. CCS’ CyberScholar.com is an authorized resource for product knowledge training at all 19 Micro Center locations nationwide, and links to CyberScholar modules are included within the retailer’s Micro Center University learning portal as part of the retailer’s monthly training curriculum.

R.C. Willey

Founded in 1932 by Rufus Call Willey, R.C. Willey opened its first storefront in 1949. Today, R.C. Willey is owned by Warren Buffett’s Berkshire Hathaway investment group, along with fellow NATM buying group member Nebraska Furniture Mart. This major appliance, consumer electronics, furniture and flooring chain operates 13 stores in three states, including Utah, Nevada and California. Accessible in-store and at home, the CyberScholar @ R.C. Willey program delivers the latest information and tests associate competencies in a broad range of consumer electronics categories.

Ritz Camera

Ritz Camera Centers, the largest nationwide retailer of photography products, partners with CCS to deliver online product knowledge training to Ritz Camera’s team of 8,000 sales associates at 1,200 stores throughout the U.S. The CyberScholar.com @ Ritz Camera program utilizes a suite of e-training delivery and measurement tools to connect associates with information from manufacturers on the latest product features, thereby enhancing Ritz Camera associates’ ability to serve customers and improve overall sales.

Sears

Sears Holdings Corporation, the parent of Kmart and Sears, Roebuck and Co., is the nation's fourth largest broadline retailer. To ensure its associates are able to provide an outstanding customer experience, Sears tapped CCS to link CyberScholar’s timely, in-depth product selling information into the required monthly training for all 10,000 home electronics associates in approximately 1,000 Sears Full Line, Grand and Essential stores nationwide.

Ultimate Electronics

Based in Colorado for over 37 years, Ultimate Electronics operates 32 specialty consumer electronics and home entertainment stores in the West and Midwest. CCS delivers online product knowledge training to Ultimate Electronics’ sales associates via CyberScholar.com, helping salespeople answer technology questions and better serve customers.